🛠️ GrandmasLittleHelpers.com

TERMS OF SERVICE

Welcome to GrandmasLittleHelpers.com ("Website", "we", "our", or "us"). By using our Website or booking a service, you ("you", "user", "customer") agree to be bound by these Terms of Service. Please read them carefully.

1. SERVICES OFFERED

GrandmasLittleHelpers.com provides handyman and home maintenance services primarily tailored to seniors in Bonita Springs, Naples, and Estero, Florida. Services include—but are not limited to—minor repairs, furniture assembly, light electrical work, and safety installations.

2. ELIGIBILITY

You must be at least 18 years old to use this Website or request services. By agreeing to these terms, you represent that you are of legal age.

3. BOOKING & SERVICE CALL FEES

We charge a nominal service call fee, which varies depending on location and nature of service. This fee is communicated before scheduling and is non-refundable once a technician is dispatched.

4. PAYMENTS

Payments are due upon completion of service unless otherwise agreed. We accept cash, checks, and major credit cards. Returned checks are subject to additional fees.

5. CANCELLATION & RESCHEDULING

We request 24-hour notice for cancellations or rescheduling. Cancellations made after a technician is en route may incur the full service call fee.

6. WARRANTIES & LIABILITY

We stand behind the quality of our workmanship. However, our liability is limited to the cost of the service provided. We are not liable for indirect, incidental, or consequential damages.

7. LIMITATIONS

We do not provide services involving structural work, roofing, gas lines, or hazardous materials. All services are performed within the scope of handyman licensing and limitations under Florida law.

8. USER CONDUCT

You agree not to misuse our Website, schedule fraudulent appointments, or abuse our staff or contractors.

9. INTELLECTUAL PROPERTY

All content on our Website, including text, logos, graphics, and service descriptions, are the intellectual property of GrandmasLittleHelpers.com and may not be copied without permission.

10. MODIFICATIONS

We may update these Terms of Service at any time without prior notice. Continued use of the Website constitutes acceptance of any changes.

11. GOVERNING LAW

These Terms shall be governed by the laws of the State of Florida, without regard to conflict of laws principles.

Contact Us:
For any questions about these Terms, please contact us at [your@email.com].

🔒 PRIVACY POLICY

This Privacy Policy explains how GrandmasLittleHelpers.com collects, uses, and protects your personal information.

1. INFORMATION WE COLLECT

  • Personal Information: Name, phone number, email address, service address.

  • Service Details: Notes on requested work, service history, and preferences.

  • Payment Information: Last four digits of credit cards for receipts (if applicable).

  • Technical Information: IP address, browser type, and site usage via cookies.

2. HOW WE USE YOUR INFORMATION

  • To schedule and confirm service appointments.

  • To communicate updates, promotions, and service confirmations.

  • To improve our website functionality and customer experience.

  • To comply with legal obligations.

3. SHARING OF INFORMATION

We never sell your information. We only share data with:

  • Trusted contractors or technicians performing services.

  • Payment processors (for secure transactions).

  • Legal authorities when required by law.

4. DATA SECURITY

We implement reasonable security measures including SSL encryption, secure data storage, and restricted access to protect your information.

5. COOKIES & TRACKING

Cookies are used for improving user experience and understanding site usage. You can disable cookies in your browser settings, though it may limit site functionality.

6. YOUR RIGHTS

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Opt out of marketing communications

7. CHILDREN’S PRIVACY

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from minors.

8. THIRD-PARTY LINKS

Our Website may contain links to external websites. We are not responsible for the privacy practices of those sites.

9. POLICY CHANGES

We may update this policy occasionally. All updates will be posted on this page with the effective date.

Contact Us:
If you have questions about our privacy practices, please contact us at MyGrandMasLittleHelpers@Gmail.com